Shipping policy

Shipping Policy

Processing time Orders are processed within 1–2 business days (Tuesday–Saturday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping rates & delivery We ship via FedEx. Shipping costs are calculated at checkout based on your order's size, weight, and destination — what you see at checkout is exactly what you pay, with no hidden fees.

Free local pickup Skip shipping entirely! Choose Local Pickup at checkout and collect your order at our shop:

106 N. Jefferson, Mexico, MO Tuesday–Friday 9:30am–5pm · Saturday 9:30am–3pm

We'll email you when your order is ready — most pickup orders are ready within 1–2 business days.

Items not eligible for shipping Some items — such as oversized, fragile, or select specialty pieces — are available for local pickup only. These items are marked on their product page. If you have questions about whether an item can ship to you, contact us at john@callawayfields.com before ordering.

Damaged or lost shipments Please inspect your order upon arrival. If your item arrives damaged or your package is lost in transit, contact us right away at john@callawayfields.com and we'll make it right.

Questions? Email us at john@callawayfields.com or stop by the shop — we're happy to help.